Introduction

To help you manage messages filtered by the GoSecure Email Security product, you can use two tools: the Personal Dashboard and the Spam Digest.

The Personal Dashboard

The Personal Dashboard is a Web portal for managing your email filtering account. It has four tabs:

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Messages Tab: View, delete, and release filtered messages.

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Policies Tab: Manage your filter settings, including Friends and Enemies lists.

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Settings Tab: Manage Spam Digest settings, such as frequency, format, content, and sort order.

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Status Tab: Displays your mailbox name, aliases, and digest status.

 

Note: What actions you can take on yourPersonal Dashboard depends on how the Administrator has configured the Email Security product. You may not be able to perform all actions listed in this guide.

The Spam Digest

The Spam Digest is a list of quarantined messages identified as spam, junk, or containing a virus or other malicious content. You only receive a Spam Digest if you have messages that were blocked or quarantined during the latest digest period. If enabled by your administrator, you can view both inbound and outbound quarantined messages.

Each digest you receive lists newly filtered mail, while older filtered mail is not shown. You can review the list of quarantined messages for any valid messages that were mistakenly filtered out and then use the Personal Dashboard to manage those messages. You can view the list of quarantined messages and release them from the Spam Digest, but for most other actions (viewing, searching, deleting, etc.) you will need to use the Personal Dashboard.

Releasing a Message

To release a message directly from the Spam Digest:

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Click the Release link to the left of the message. The message is immediately be released from quarantine.

Stopping Delivery of the Spam Digest

To stop receiving the Spam Digest:

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Click the Unsubscribe link in the bottom left corner of the Spam Digest. It will no longer be delivered to your email inbox.

 

Tip! Click the my account link near the top right of the Spam Digest to open the login screen of the Personal Dashboard in your browser. Then bookmark this page in your browser for easy access.

Changing the Frequency of the Spam Digest

The digest delivery frequency can be set to daily, weekly, or never. By default, the Spam Digest is sent out daily.

To change the frequency of the Spam Digest:

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From the Spam Digest, click the Change Report Frequency link. This will redirect you to the Personal Dashboard, where you can use the Setting tab to modify the frequency.

Other Spam Digest Settings

To change the frequency of the spam digest or change other settings such as timezone, see Modifying Spam Digest Settings.