Understanding the Microsoft Outage BSOD Incident: Navigating Security Challenges with GoSecure

Today, reports detailing a Blue Screen of Death (BSOD) issue impacting Microsoft systems with CrowdStrike’s Falcon sensor installed has had worldwide implications and outages. The BSOD issue arose following an update to the CrowdStrike Falcon sensor. This malfunction caused affected systems to crash, presenting a blue screen error, a situation that can disrupt business operations and compromise security by leaving systems unprotected. 

How Can GoSecure Help? 

At GoSecure, we specialize in mitigating risks and resolving issues that arise from cybersecurity solutions, including specific incidents like the recent Microsoft outage problem. Our Managed Detection and Response (MXDR) platform is complemented by targeted support designed to tackle such critical issues effectively. Here’s how we can assist: 

1. Dedicated Support for our VMaaS Clients: For clients using GoSecure Titan® Vulnerability Management as a Service (VMaaS), rest assured our team is diligently monitoring and optimizing your systems to prevent incidents like BSODs. We are specifically checking for the .sys files that are recommended to be deleted by the official CrowdStrike fix, particularly on systems that are online and haven’t rebooted or experienced a BSOD yet, in an attempt to prevent BSOD where possible. However, it appears that CrowdStrike has already remediated most systems that are online. To discuss solutions and concerns, please reach out to us directly at: (855) 893-5428.  
2. Proactive Monitoring: Our 24/7 monitoring ensures that any signs of system distress or failures are caught early before they lead to system crashes, maintaining operational continuity and security. 
3. Rigorous Testing and Safe Deployment: We conduct thorough testing of all patches and updates in a controlled environment. This process helps ensure that any deployment to your systems is compatible and stable, reducing the risk of conflicts that might lead to a BSOD. 
4. Expert Incident Response: Should a major incident occur, our incident response team is equipped to manage the situation swiftly. We not only focus on quick recovery but also on identifying why the incident occurred, helping to prevent future occurrences. 
5. Strategic Advisory Services: GoSecure provides guidance on configuring and maintaining your security solutions to balance robust protection with system stability. This includes recommending settings and updates that respect your specific hardware and software environments. 
6. Enhanced Support for Specific Issues 

Recognizing the unique challenges posed by incidents like the  Microsoft outage, we offer tailored support to address and rectify these specific issues. Our team is ready to assist you in navigating through the complexity of resolving such problems while ensuring that your security posture remains strong and resilient. 

GoSecure Titan® MXDR: A Strategic Security Ally 

Choosing GoSecure Titan® MXDR means opting for a partner that not only protects against threats but also ensures the stability and efficiency of your IT operations. Our approach integrates cutting-edge technology with expert human analysis, offering a security solution that supports both your cybersecurity and operational goals. 

Contact our Experts Today 

Don’t wait for a security incident to disrupt your operations. Contact GoSecure today to learn how our MXDR can fortify your defenses while maintaining system integrity. 

• Emergency Line: (888) 287-5858 

• Visit Us: https://gosecure.ai/ 

Stay ahead of threats with GoSecure, your ally to consolidate, evolve and thrive.