Adding a Notification

Add New >> Notification

Enter the Subject. This is the notification name, and appears in the Subject field of the message.

Select the Event Type that triggers the notification message.

Note: Available event types are role dependent.

Event type	Event Occurs When...
Outbound Deferred Messages	Filtered messages are waiting to be delivered to the mail gateway or the Internet.
Remote Server Offline	The system cannot successfully connect to the destination mail gateway.
Inbound Hourly Traffic	The number of messages that enter the server for filtering from the Internet exceeds the per-hour limit.
Outbound Hourly Traffic	The number of messages that leave the server for the Internet or mail gateway exceeds the per-hour limit.
Sender Rate Limit	The sender rate exceeds the limit.
Recipient Rate Limit	The recipient rate exceeds the limit.
Email Continuity Enabled/Disabled	Email Continuity is automatically enabled or disabled.
Latency Warning	The average time between message and its readiness for delivery exceeds five minutes.
ThreatTest Email Submissions	Email messages are submitted to ThreatTest and exceed the Count condition.
ThreatTest Email Confirmations	Email messages are confirmed by ThreatTest and exceed the Count condition.

Enter the sender email address. This address appears in the From field of the sent message.

Enter the recipients of the notification message; only one recipient per line. These can be regular email addresses or text addresses. Use the following formats for text messaging (where, phonenumber is the recipient's mobile number):

Carrier	Address format
AT&T	phonenumber@txt.att.net
AT&T MMS	phonenumber@MMS.att.net
Metro PCS	phonenumber@MyMetroPcs.com
Sprint	phonenumber@messaging.sprintpcs.com
T-Mobile	phonenumber@tmomail.net
US Cellular	phonenumber@email.uscc.net
Verizon	phonenumber@vtext.com
Virgin Mobile	phonenumber@vmobl.com

Set Frequency to the minimum amount of time between resending notifications for this event.

Select the Account to monitor.

Select the conditions that generate a notification. Options vary depending on event type. For each condition:

•

Select the condition, and click

to add it to the notification. Click

to remove the condition.

•

Enter applicable values.

This screenshot demonstrates adding the Count and OutboundIP conditions to an Outbound Deferred Messages event type.

These are the possible conditions:

Condition	Description
Action	The action taken by the filter on a message.
Category	The message category determined by the filter.
Count	The number of times the item measured must occur before triggering the notification event.
Domain Name	Limit event generation to particular domains.
Enabled	The feature being monitored is turned on.
Failure Count	The number of times the item measured must fail before triggering the notification event.
IP Address	Limit which sending IP addresses to include in event generation by specifying them.
# of Messages	The number of messages that must pass through the filter before triggering the notification event.
Offline Duration	The minimum amount of time that connection attempts to a server must fail before generating a notification event.
Outbound IP	Limit which Outbound IP to include in event generation by specifying them.
Recipient Email	Limit which messages to include in event generation by including only those sent to specific recipients.
Sender Email	Limit which messages to include in event generation by including only those sent by specific senders.
Size	Limit which messages to include in event generation by including only those in a particular size range (in bytes).

Click Add.

Units of Measurement

Use these units of time for Offline Duration:

w – week
d – day
h – hour
m – minute
s – second
hh:mm:ss.frac

Examples:

1w 3d = 1 week and 3 days (space required)
1:40.35 = 1 min, 40 and .35 seconds
1400 = 1400 milliseconds

Use these units for Size:

Ki = 210 = 1024
K = 103 = 1000
Mi = 220 = 1048576
M = 106 = 1000000
Gi = 230 = 1073741824
G = 109 = 1000000000
Ti = 240 = 1099511627776
T = 1012 = 1000000000000

Example:

4.3K = 4.3 * 1000 = 4300