Special Routing

Special Routing is an option for some types of outgoing messages. If this action is chosen for the message type on the Outbound IPs screen, messages are routed according to the instructions you set up.

The Route category is included on reports that show message categories for outbound IPs, such as the Message Categories report. Reports that show possible email actions include the Special Routing action.

When configuring special routing, keep in mind the following:

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If you choose Special Routing, you must also configure the special routing parameters. If these are not defined, the system uses the Routing and Delivery Exceptions settings.

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To exempt a specific domain from special routing, use the Delivery Exceptions table. See Domain-Specific Delivery Exceptions for details.

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To use TLS in place of Encryption Service, add the domain to the Delivery Exceptions list with Encryption set to Always Encrypt.

To configure outbound special routing:

Manage >> Outbound IPs >> {Outbound IP}

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In the Special Routing area select how messages with the Special Routing action are to be handled.

Encryption Service

This option sends messages to the Encryption Service.

To configure the Encryption Service:

Click Route to Encryption Service in the Special Routing section.

Click Configure. See Configuring the Encryption Service for details.

Custom Routing

This option allows you to define whether messages are encrypted and to route them to a specific server.

To configure custom routing:

Click Custom in the Special Routing section.

Choose the type of encryption.

Type	Description
Never Encrypt	Transport Layer Security (TLS) is never attempted during the session.
Always Encrypt (any certificate)	Accepts any certificate from the gateway.
Always Encrypt (valid certificate)	A ccepts any valid, non-expired, certificate that has the proper form and syntax.
Always Encrypt (trusted certificate)	Accepts only certificates issued by a trusted Certificate Authority (CA), there is a complete chain to the CA, and the host name is not an IP address.

If you want messages with the Special Routing disposition to be sent to another server, enter the address in the Route to text box.